Is my order Signature Required?

Signature Required / Not Required

Overnight Delivery 
You have the choice to opt in for either signature required or non signature on this service during checkout. We highly recommend selecting signature required to protect a false or incorrect delivery of your parcel. Should you choose no signature on checkout Caktus Vape nor NZ Post are able to refund or replace items that have been lost or stolen after being successfully delivered to your property. 

Saturday Delivery 
You have the choice to opt in for either signature required or non signature on this service during checkout. We highly recommend selecting signature required to protect a false or incorrect delivery of your parcel. Should you choose no signature on checkout Caktus Vape nor NZ Post are able to refund or replace items that have been lost or stolen after being successfully delivered to your property. 

Can I change/switch signature requirement?

You can change/switch your signature requirement on your delivery by going to the NZ Post website, use your tracking number to find your order and click the Leave My Parcel or Redirect My Parcel buttons on the page. 

Still need help? Contact Us Contact Us