Is my order Signature Required?
Signature Required / Not Required
You have the choice to opt-in for either signature required or no-signature during checkout. We highly recommend selecting the signature required option to protect against a false or incorrect delivery of your parcel. Should you choose no signature on checkout Caktus Vape nor NZ Post are able to refund or replace items that have been lost or stolen after being successfully delivered to your property.
Can I change/switch the signature requirements?
You can change/switch your signature requirement on your delivery by going to the NZ Post website, using your tracking number to find your order and clicking the Leave My Parcel or Redirect My Parcel buttons on the page.